Shipping Policy

Lixum

At Lixum, we believe shipping should be simple, transparent, and stress-free. Below you’ll find everything you need to know about how we process and deliver your orders.

📦 Order Processing Time

All orders are carefully prepared and packed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Once your order is shipped, you’ll receive a confirmation email with tracking details.

🚚 Shipping & Delivery Time

We offer FREE SHIPPING on all orders within the United States.

  • Estimated delivery time: 2–5 business days after dispatch

  • Shipping times may vary slightly depending on location, weather conditions, or carrier delays, but we always aim to deliver as quickly as possible.

📍 Shipping Address

Please make sure your shipping address is correct and complete at checkout.
Lixum is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

📦 Shipping Partners

We work with reliable and trusted shipping carriers to ensure your order arrives safely and on time. Every package is securely packed to prevent damage during transit.

💔 Damaged or Lost Items

Your satisfaction matters to us.

  • If your item arrives damaged, please contact us within 48 hours of delivery.

  • Send clear photos of the damaged item and packaging to support@lixum.shop.

  • After review, we will offer a replacement or refund, depending on the situation.

If a package is confirmed lost in transit, we will work with the carrier and make it right for you.

📬 Contact Information

If you have any questions about shipping, feel free to reach out to us:

Business Name: Lixum
Address: 312 W Washington St, St Francis, KS 67756, United States
Phone: +1 (785) 772-0823
Email: support@lixum.shop

We appreciate your trust in Lixum. Thank you for shopping with us—we’re committed to delivering quality products right to your door.

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